At Flower Delivery Finsbury Park, we are committed to delivering only the freshest, most beautiful flowers to our valued neighbours in Finsbury Park and the surrounding area. As a trusted local florist serving both households and businesses, your satisfaction is central to everything we do. We understand how important it is that your gift arrives in perfect condition and lives up to our fresh flowers guarantee. That’s why we have a clear, fair policy for returns, refunds, and complaints.
If your flowers arrive damaged or do not meet your expectations in terms of presentation or freshness, please contact us as soon as possible after delivery. We kindly ask that you notify us on the same day or within 24 hours of receiving your flowers, along with clear photographs of the issue, so we can fairly assess the situation. Your feedback helps us maintain our high standards and ensure you receive only the best flowers Finsbury Park has to offer.
We take pride in sourcing our flowers fresh daily and preparing each arrangement with care. All our flowers are guaranteed to be fresh upon delivery, and if properly cared for, are expected to last a minimum of five days from arrival. Should your flowers wilt or deteriorate before this freshness window, let us know right away so we can help resolve the issue with a refund or replacement.
Your satisfaction is our top priority. If your flowers are damaged, wilted on arrival, or do not reflect our usual fresh standards, we offer two flexible solutions:
We always aim to resolve issues quickly—simply reach out to us as soon as you notice a problem, so we can offer you the best solution possible.
We value your feedback and take every complaint seriously. If you wish to raise a complaint about any part of your flower delivery experience, please provide full details including your order reference and supporting photographs where applicable. All complaints are acknowledged promptly and investigated thoroughly. We strive to respond with an outcome within two business days, keeping you informed throughout the process.
As an independent Finsbury Park florist, we pride ourselves on our reputation for quality, reliability, and personal service. Serving our local community means we care deeply about your experience, whether you’re sending flowers to a loved one or decorating your workplace. If there’s anything more we can do to make your Flower Delivery Finsbury Park experience five-star, please do let us know.
Thank you for choosing Flower Delivery Finsbury Park. We look forward to delivering floral happiness to your door, every time.
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